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AI and Automation Use Cases for HR Teams
Reduce administrative work in recruitment, onboarding and employee support while keeping people responsible for decisions.
AI automation use cases at a glance
Alongside these specialised workflows, the general AI and automation use cases can help with everyday documents and messages. The examples below show how to apply similar approaches to your team.
These examples are starting points. Adapt the inputs, integrations and review steps to your process.
Use case 01
AI-assisted CV analysis
The problem: Large application volumes make reviewing candidate information time-consuming.
The solution: Extract and organise CV information against job requirements to support recruiter review.
Example workflow:
- Collect application data through a workflow such as Make.
- Extract relevant candidate information and compare it with defined job criteria.
- Prepare a structured summary for recruiter review.
- After a recruiter decision, schedule interviews or send application status updates.
Use case 02
Interview simulations
The problem: Preparing and conducting interviews requires substantial time.
The solution: Create interview simulations for candidate preparation or structured preliminary conversations.
Example workflow:
- Generate a role-specific interview simulation.
- Let the candidate practise with a virtual interviewer.
- Create a feedback report or coaching suggestions for review.
Use case 03
Automated employee onboarding
The problem: Slow onboarding delays new employees and creates extra administrative work.
The solution: Coordinate personalised information, documents and activities for new hires.
Example workflow:
- Trigger the workflow when a new employee joins.
- Send essential information and required documents.
- Schedule training sessions and team introductions.
- Track progress and provide additional resources where needed.
- Collect feedback to improve onboarding.
Use case 04
Automate routine employee requests
The problem: Submitting and following up on routine requests can cause delays and frustration.
The solution: Handle common requests such as leave enquiries or document requests using predefined rules.
Example workflow:
- Collect requests by email or chatbot.
- Classify the request.
- Provide an answer or the required documents for supported cases.
- Escalate requests that require a person or fall outside the approved workflow.
Use case 05
Personalised employee learning
The problem: Different skills and learning needs make standard training less useful.
The solution: Prepare learning programmes tailored to employee needs.
Example workflow:
- Review skills and training needs.
- Generate personalised learning plans or practice simulations.
- Send training suggestions to employees.
- Track progress and adapt programmes using results and feedback.
Discuss your AI automation opportunities
Tell us about your current process. We can help identify a useful first use case, define the workflow and put it into practice.